TUYỂN DỤNG OPERATIONS MANAGER - CONVENIENCE STORE CHAIN

TỔNG QUAN VỀ CÔNG VIỆC & TRÁCH NHIỆM

We are looking for a results-driven operations manager to be responsible for the overall convenience store chain management. The successful candidate needs to be able to enhance customer satisfaction, meet sales and profitability goals and manage staffs effectively. Candidates will have the most success if they have a background in financial planning, employee recruitment, or store management. Operations manager’s responsibilities may include supervising store managers.

OPERATIONS MANAGER 

- Create and implement the company’s operations policies
- Analyze data from shipping and delivery processes to solve bottlenecks and other issues
- Monitor logistics to make sure they run smoothly
- Maintain and manage supply chain inventory and records
- Find cost-effective solutions for supply chain processes
- Resolve issues that come up during daily operations (e.g. delays in delivery, accidents)
- Ensure supply chain processes & policies meet legal requirements and standards
- Communicate and negotiate with suppliers and vendors to land more profitable deals
- Ensure high operations standards by training, motivating, mentoring and providing feedback to store assistants and managers
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Deal with all issues that arise from staffs or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed

YÊU CẦU BẮT BUỘC

- Minimum 3 years management experience (to include hiring, training, evaluating, coaching, firing staff)
- Minimum 2 years of experience as an operations manager or relevant roles for convenience store
- Computer skills: Proficiency with Microsoft Office (Word, Excel) and Internet applications required
- Powerful leading skills and business orientation
- Customer management skills
- Good communication and interpersonal skills
- BS degree in Business Administration or relevant field

TẠI SAO ỨNG VIÊN NÊN ỨNG TUYỂN VÀO VỊ TRÍ NÀY

- Competitive salary depending on experience
- Annual Bonus
- Travel and Phone Allowance
- Standard medical benefits and bonus package for all full time and long serving employees in our group

Location: HCMC

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