TUYỂN DỤNG Telesales Manager

Mô tả công việc

To improve overallservices and performance of Contact Center Regular to COMPANY’ Clientcustomers, it is critical for OutboundManager to institute an experienced outsourcing service to help provide energyservices Outbound Contact Center Regular comprising the agent, team leader andsupervisor. The services provided to customers shall be in accordance with theService Standards from COMPANY’ Client. The role requires candidates to beable to fulfill and commit to below Responsibilities tied with Requirements.

TUYỂN DỤNG TELESALES MANAGER

ü  Managing Outbound team comprises of Supervisor, Training Leader, QA and Telesales inall aspects of a call center context.

Experience:

ü  Atleast 3 year-experience in leading a Telesales team/Call Center, prefernutrition industry

ü  2years experienced with Supervisor position or above.

ü  Experiencein managing to performance targets desired

ü  Projectmanagement experience, able to work independently on multiple concurrentinitiatives

QUYỀN LỢI:

- 13 monthly salary & KPI bonus

- Good benefits and policy

- Good working environment

- Friendly coworkers; young and dynamic team

Kỹ năng và kinh nghiệm ưa thích

ü Other skills: ü Good at MS Office and CRM systems ü Proficient in English ü Proved ability to do staffing and scheduling ü Ability to effectively manage cross-functional projects and a wide range of team size. ü Ability to do multitasks and highly adapt to constantly changing environment ü Excellent oral, written and interpersonal communication skill ü Demonstrated problem-solving skills, strategic and analytical capabilities ü Intermediate to advanced reporting skills ü Moderate ab

Working time: Monday – Friday

 Location: HCMC

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